Make the
experience matter.
Helping you redefine your business potential online and build it for next level growth.⚡️
Meet Kat Loughrey — Digital Experience Strategist.
Experience: Why does it matter?
Marketing and communications are not single events, running in silos. Together, they are the sum total of everything your business does and says — that a potential or actual customer sees or interacts with, from emails to casual conversations to tweets. Every channel, every touchpoint, your customer & user experience matters and is how your business is remembered — either fondly, or negatively.
Together, we can make it matter for your business growth.
Hi, I’m Kat and this is my small yet mighty business. I spent a decade helping companies adopt digital channels and build strategies for online success. Now, I help leaders, innovators, and entrepreneurs redefine their business potential online and build it for next level growth.
What’s on offer.
DIGITAL STRATEGY.
COMMS & MARKETING.
CUSTOMER EXPERIENCE.
(With a splash of design thinking, service design and user experience principles 😉)
We help your new business, startup, or SME:
re-imagine your digital experience and customer journey for high-impact growth.
create happier customers, as well as happier employees, in a mindful way.
take the steps needed to future-proof your business.
Want to come on this journey for your business growth? How to decrease any barriers to conversion and connection? Want to create loyal advocates of your brand for life? Let me help you answer these questions and more.
Want to shift from a one-way dialogue to a relationship that truly matters?
Want to be more authentic and not just “marketing & advertising noise”?
Package inspiration.
Once you complete my online briefing form, you will have a tailor-made package made for your goals and requirements.
Define it.
You’re in need of a super clear and crafted digital strategy — website, social media, content, and community — customer-centric, sales-oriented, and enhances your customer journey for long-term growth and industry credibility.
Build it.
You’ve got a new business and need help setting up your digital foundation — website, social media, content planning, and community — to launch, or re-launch a new offering, in a fresh, new and optimized way for impact and growth.
Improve it.
You’re in need of new ways of working, more efficient processes to ensure smooth operations of strategic planning, project management, marketing and growth. A digital transformation may be also on the horizon.
Experience it.
You want to supercharge your customer experience to new levels. You need fresh eyes to walk in your customers' shoes, re-imagine your customer journey, and to solve any problems and pain points — for happier customers.
I am also available for workshops, team trainings, guideline development and speaking at events & meetups.
Just get in touch to discuss. ✨
What People Are Saying
“An asset for every team professionally and personally, Kat fit in in no time and picked up speed on our social media channels after a very short hand over period. I would always recommend her as an expert for digital communication. Kat is always result-oriented, has a hands-on mentality and is a pleasure to work with.”
— Theresa Lewandowski
Scout24 Group
“I value very much the imagination and vision, technical skill, efficiency, commitment, dependability and reserves of patience that Kat has contributed in the establishment of an extensive and informative website. She was key in conceiving, creating, shaping and building the site, marketing and channels, bringing it all to fruition.”
— Ray Barraclough
So That We Remember
“Kat was brilliant in helping us to conceptualise and bring to life our education program, providing the strategic insight and digital knowledge we needed to launch. Through a clear plan, she was able to guide us into the best solution, keeping our budget and limited resources in mind, and collaborating with us every step of the way.“
— Peter Johnson
Empower To Teach
“Kat has been invaluable to the label since our inception. She has been pivotal in building and managing all of our core digital foundation, putting in place clear processes and tools, while also defining and regularly reassessing our strategy for the ever-evolving space of the entertainment industry. Her continued insight keeps us on track.”
— Christopher Coe
Awesome Soundwave